Privacy Policy for Hospi
Effective Date: 01 February 2014
Introduction
Welcome to Hospi, a multi-tenant hospital management software platform designed for hospitals, laboratories, and clinics across India. We are committed to safeguarding the privacy of our clients and their patients, and this Privacy Policy outlines how we collect, use, share, and protect your personal information. By using Hospi, you agree to the terms outlined in this policy.
1. Information We Collect
a. Client Data
We collect information about our clients (hospitals, labs, clinics) to create and maintain accounts, process transactions, and offer our services. This includes business details, contact information, and payment data.
b. Patient Data
Our software processes patients’ health-related information to facilitate healthcare management. This may include medical records, appointment details, test results, billing information, and communication data.
c. Usage Data
We may collect information regarding how Hospi is accessed and used. This includes device data, log information, IP addresses, and usage patterns.
2. How We Use Information
We use the information we collect to:
Provide, maintain, and improve our software services.
Ensure compliance with legal and regulatory standards.
Communicate with clients for administrative purposes.
Develop new features and enhance user experience.
Conduct research and analysis to improve service quality and security.
3. Sharing Information
Hospi does not share personal information except in the following situations:
With Consent: We may share information when we have client or patient consent.
For Legal Reasons: We may disclose information when required by law, regulation, or court order.
Service Providers: We may engage third-party companies to support our services (e.g., data hosting, customer support), who are bound by confidentiality obligations.
4. Data Security
We implement robust security measures to protect personal information, including encryption, access control, and regular security audits. However, no system is entirely foolproof, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Upon termination of a client account, we securely delete or anonymize personal information, unless retention is required by law.
6. Your Rights
Depending on applicable law, clients and patients may have rights regarding their personal data, including the right to access, correct, delete, or restrict processing. Requests to exercise these rights should be directed to contaact@tinityholisticsolutions as well as phone +918179508852.
7. Updates to Privacy Policy
We may update this Privacy Policy periodically. Clients will be notified of any significant changes. Continued use of Hospi after any changes indicates acceptance of the revised policy.
8. Contact Us
For any questions or concerns about this Privacy Policy or your data, please contact us at:
Hospi Support Team
Email: contct@trrinityholisticsolutions.com
Phone: +918179508852
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