Privacy Policy Enterprise Sales Tracker

Application: Enterprise Sales Tracker
Developer: Trinity Holistic Solutions
Effective Date: June 9, 2026
Last Updated: June 9, 2026

Trinity Holistic Solutions (“we”, “us”, or “our”) operates the Enterprise Sales Tracker mobile and web application (the “App”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our App. By using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Account information: Name, email address, mobile number, and company/organisation name provided during registration or account setup.
• Location data (GPS): Precise location is captured only when a user actively marks a field visit. Location is not tracked passively or in the background.
• Activity data: Visit records, call reports, lead entries, expense submissions, and other sales activity you log within the App.
• Device information: App version, operating system, and device type for diagnostic and support purposes.

2. How We Use Your Information

• To provide and operate the Enterprise Sales Tracker service for your organisation.
• To display your activity, reports, and insights within the App.
• To allow managers and administrators within your organisation to review team performance.
• To send important in-app notifications and broadcast messages from your administrator.
• To improve App performance and fix technical issues.

3. Data Sharing

We do not sell, rent, or share your personal data with any third-party organisations, advertisers, or data brokers.

Data is shared only within your organisation — specifically between the sales agents, managers, and administrators of the same registered business account. Access is strictly role-based.

We may disclose information if required by applicable law, court order, or government authority.

4. Data Storage and Security

• All data is stored on secure servers managed by your organisation or its designated cloud provider.
• Data is transmitted over HTTPS (TLS encryption) at all times.
• Passwords are stored using BCrypt hashing and are never stored in plain text.
• Access tokens (JWT) expire automatically and are not stored on our servers.
• Each organisation’s data is fully isolated from other organisations (multi-tenant architecture).

5. Location Data

The App requests location permission solely to record GPS coordinates when a sales representative marks a visit. Location data is:

• Only captured on explicit user action (tapping “Mark Visit”).
• Never collected passively, continuously, or in the background.
• Stored as part of the visit record and accessible only to authorised users in your organisation.
• Never shared with third parties.

6. Data Retention

We retain your data for as long as your organisation’s account is active. If an account is closed, data may be retained for up to 90 days for backup and compliance purposes, after which it is permanently deleted.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to organisational and legal requirements).
• Withdraw consent for location access at any time via your device settings.

To exercise these rights, contact your organisation’s administrator or reach us directly at the address below.

8. Children’s Privacy

Enterprise Sales Tracker is designed for professional business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us